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If you're having trouble finding the product you're looking for, please don't hesitate to reach out to us. We're here to help you out in getting the perfect product of your choice.
Email: hello@ired.co.uk | Call: 01243370296
FAQ
General
A drone payload refers to the additional equipment or items that a drone can carry or transport during a flight. It could include cameras, sensors, lights, packages, or other specialised tools.
Drones can carry a variety of payloads, including high-resolution visual cameras, thermal cameras for heat measurement, multispectral cameras for deep insights, LiDAR sensors for mapping and surveying, other advanced sensors for gas detection and data collection, delivery packages, lighting tools, loud speakers, other tools for tasks like crop spraying or search and rescue operations, and more.
Drones can be equipped with various sensors, such as thermal cameras, LiDAR (Light Detection and Ranging) sensors, multispectral cameras for agriculture, and gas sensors for environmental monitoring.
Depending on the drone model, customization options may vary. Some drones allow users to attach custom payloads within specified weight and size limits, while others may have fixed or specialised payloads.
The weight capacity of a drone's payload varies with the drone model. Entry-level consumer drones may carry a few hundred grams, while industrial drones can carry several kilograms. Please refer to the product details for the exact payload weight capacity of a drone.
Yes, there can be legal restrictions on the type and weight of payloads a drone can carry. It's important to comply with local regulations to ensure safe and legal drone operations.
Support
We are official partners with the brands available on our website, if you are not able to find your desired product, please contact us via email: hello@ired.co.uk or phone: 01243370296 and we will try our best to get that product arranged for you.
Yes, we do provide discounts for bulk or corporate orders. For personalised assistance and pricing, please contact our sales team via email: hello@ired.co.uk or phone: 01243370296
Absolutely! The products available on our website come with a standard warranty provided by their manufacturer brands. We also provide options to extend the warranty.
Yes, definitely. We have our own team of experts for repairs and servicing. We can also get your products repaired via the manufacturer's brand.
For businesses, we also provide service-level agreements and support contracts.
Shipping
Yes, we provide free shipping across the UK for orders above £199. For international orders and orders below £199, shipping charges are calculated during the checkout process.
It completely depends on where you are. Orders processed in the UK will take 1–3 business days to arrive. Overseas deliveries can take anywhere from 5 to 15 business days for air freight. All the delivery details will be provided to you in the confirmation email.
Yes, you can! It usually takes us about 24 hours to prepare your order, after that it can be picked up from our store located at Unit 6, The Old Flour Mill, Queen St, Emsworth PO10 7BT Hampshire - United Kingdom
Yes, the products can be returned if there are any manufacturing defects.In the unfortunate circumstance that you discover an issue with any products you have purchased from us, please contact us immediately at hello@ired.co.uk providing full details of the issue.
Other
Our team is happy to assist you with any kind of information or help you need, please reach out to us via email: hello@ired.co.uk or phone: 01243370296 for any queries.