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If you're having trouble finding the product you're looking for, please don't hesitate to reach out to us. We're here to help you out in getting the perfect product of your choice.
Email: hello@ired.co.uk | Call: 01243370296
FAQ
General
A consumer drone is an unmanned aerial vehicle (UAV) designed for personal and recreational use. These drones are typically equipped with cameras and are used for activities such as aerial photography, videography, and entertainment.
Consumer drones are commonly used for aerial photography, videography, recreational flying, racing, and even for educational purposes. They provide enthusiasts with a unique perspective from the sky.
Yes, depending on the country’s law and regulations, you need to obtain a drone license or certification. The requirements vary, but typically involve passing an exam and demonstrating your ability to fly a drone safely.
We are CAA (Civil Aviation Authority) authorised drone training provider. If you want to obtain the license, please get in touch with our team via email: hello@ired.co.uk or phone: 01243370296
Depending on your requirements, you should consider factors such as camera quality, flight time, range, ease of use, and the availability of intelligent flight modes. Different drones cater to various skill levels, so choose one that matches your experience.
No, there are regulations regarding where you can fly your drone. Typically, you should avoid flying near airports, over crowds, and in restricted airspace. Always adhere to local laws and regulations.
Please check with UK Civil Aviation Authority (www.caa.co.uk/drones) for any permits or restrictions that may apply.
Support
We are official partners with the brands available on our website, if you are not able to find your desired product, please contact us via email: hello@ired.co.uk or phone: 01243370296 and we will try our best to get that product arranged for you.
Yes, we do provide discounts for bulk or corporate orders. For personalised assistance and pricing, please contact our sales team via email: hello@ired.co.uk or phone: 01243370296
Absolutely! The products available on our website come with a standard warranty provided by their manufacturer brands. We also provide options to extend the warranty.
Yes, definitely. We have our own team of experts for repairs and servicing. We can also get your products repaired via the manufacturer's brand.
For businesses, we also provide service-level agreements and support contracts.
Shipping
Yes, we provide free shipping across the UK for orders above £199. For international orders and orders below £199, shipping charges are calculated during the checkout process.
It completely depends on where you are. Orders processed in the UK will take 1–3 business days to arrive. Overseas deliveries can take anywhere from 5 to 15 business days for air freight. All the delivery details will be provided to you in the confirmation email.
Yes, you can! It usually takes us about 24 hours to prepare your order, after that it can be picked up from our store located at Unit 6, The Old Flour Mill, Queen St, Emsworth PO10 7BT Hampshire - United Kingdom
Yes, the products can be returned if there are any manufacturing defects.In the unfortunate circumstance that you discover an issue with any products you have purchased from us, please contact us immediately at hello@ired.co.uk providing full details of the issue.
Other
Our team is happy to assist you with any kind of information or help you need, please reach out to us via email: hello@ired.co.uk or phone: 01243370296 for any queries.