We are here to help!
If you're having trouble finding the product you're looking for, please don't hesitate to reach out to us. We're here to help you out in getting the perfect product of your choice.
Email: hello@ired.co.uk | Call: 01243370296
FAQ
General
Drone lighting accessories enhance visibility during low-light conditions, improve the quality of aerial photography and videography, and comply with aviation regulations for night flights.
Consider factors such as brightness, color temperature, and mounting options. Ensure compatibility with your drone model, and whether the lighting accessory meets your specific needs, be it photography, videography, or navigation.
Lighting accessories are often designed to be compatible with specific drone models. Check the product specifications and compatibility list to ensure it fits your drone.
Lighting accessories are powered either through the drone's battery or have their own dedicated power source. Ensure compatibility and consider the impact on your drone's flight time.
Some lighting accessories offer color customization, allowing you to adjust the color temperature or even choose from a range of colors to suit your creative preferences.
Support
We are official partners with the brands available on our website, if you are not able to find your desired product, please contact us via email: hello@ired.co.uk or phone: 01243370296 and we will try our best to get that product arranged for you.
Yes, we do provide discounts for bulk or corporate orders. For personalised assistance and pricing, please contact our sales team via email: hello@ired.co.uk or phone: 01243370296
Absolutely! The products available on our website come with a standard warranty provided by their manufacturer brands. We also provide options to extend the warranty.
Yes, definitely. We have our own team of experts for repairs and servicing. We can also get your products repaired via the manufacturer's brand.
For businesses, we also provide service-level agreements and support contracts.
Shipping
Yes, we provide free shipping across the UK for orders above £199. For international orders and orders below £199, shipping charges are calculated during the checkout process.
It completely depends on where you are. Orders processed in the UK will take 1–3 business days to arrive. Overseas deliveries can take anywhere from 5 to 15 business days for air freight. All the delivery details will be provided to you in the confirmation email.
Yes, you can! It usually takes us about 24 hours to prepare your order, after that it can be picked up from our store located at Unit 6, The Old Flour Mill, Queen St, Emsworth PO10 7BT Hampshire - United Kingdom
Yes, the products can be returned if there are any manufacturing defects.In the unfortunate circumstance that you discover an issue with any products you have purchased from us, please contact us immediately at hello@ired.co.uk providing full details of the issue.
Other
Our team is happy to assist you with any kind of information or help you need, please reach out to us via email: hello@ired.co.uk or phone: 01243370296 for any queries.