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Email: hello@ired.co.uk | Call: 01243370296
FAQ
General
A public safety drone is an unmanned aerial vehicle (UAV) used by law enforcement, firefighting, search and rescue, and other emergency response agencies for various public safety purposes.
These high-tech public safety drones are mainly used by law enforcement agencies for surveillance, search and rescue operations, crime scene analysis, traffic monitoring, crowd control, and more.
Firefighting drones assist in assessing the extent of wildfires, monitoring fire lines, and providing real-time information to firefighters. They can also be used to drop water or fire retardants in hard-to-reach areas.
Yes, drones are invaluable in search and rescue missions. Equipped with thermal imaging cameras and other sensors, they can cover large areas quickly and locate missing persons.
Yes, public safety drones are often used in disaster response scenarios. They can assess damage, locate survivors, and provide critical information to aid in the coordination of relief efforts.
Public safety drones are equipped with high-resolution cameras, thermal imaging, and sometimes even gas or radiation sensors. Some are capable of carrying payloads like medical supplies or communication equipment.
In some regions, there are exemptions or specific regulations for public safety drone operations. However, operators typically need to adhere to general aviation regulations and privacy laws. Please check with UK Civil Aviation Authority (www.caa.co.uk/drones) for any permits or restrictions that may apply.
Public safety drone operators typically undergo specialized training to ensure they can effectively operate the drone in emergency situations. This may include understanding airspace regulations, emergency response protocols, and equipment maintenance.
We are CAA (Civil Aviation Authority) authorised drone training provider. If you want to obtain the license, please get in touch with our team via email: hello@ired.co.uk or phone: 01243370296
Support
We are official partners with the brands available on our website, if you are not able to find your desired product, please contact us via email: hello@ired.co.uk or phone: 01243370296 and we will try our best to get that product arranged for you.
Yes, we do provide discounts for bulk or corporate orders. For personalised assistance and pricing, please contact our sales team via email: hello@ired.co.uk or phone: 01243370296
Absolutely! The products available on our website come with a standard warranty provided by their manufacturer brands. We also provide options to extend the warranty.
Yes, definitely. We have our own team of experts for repairs and servicing. We can also get your products repaired via the manufacturer's brand.
For businesses, we also provide service-level agreements and support contracts.
Shipping
Yes, we provide free shipping across the UK for orders above £199. For international orders and orders below £199, shipping charges are calculated during the checkout process.
It completely depends on where you are. Orders processed in the UK will take 1–3 business days to arrive. Overseas deliveries can take anywhere from 5 to 15 business days for air freight. All the delivery details will be provided to you in the confirmation email.
Yes, you can! It usually takes us about 24 hours to prepare your order, after that it can be picked up from our store located at Unit 6, The Old Flour Mill, Queen St, Emsworth PO10 7BT Hampshire - United Kingdom
Yes, the products can be returned if there are any manufacturing defects.In the unfortunate circumstance that you discover an issue with any products you have purchased from us, please contact us immediately at hello@ired.co.uk providing full details of the issue.
Other
Our team is happy to assist you with any kind of information or help you need, please reach out to us via email: hello@ired.co.uk or phone: 01243370296 for any queries.